Privacy Policy

Last Updated: May 21, 2025

Introduction

At RMM-Portal.it.com ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website and using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

Information We Collect

Personal Data

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, fill out a form, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate:

  • Name and contact information (email address, phone number, company name)
  • Billing and payment information
  • Job title and business information
  • User preferences and settings
  • Technical information about your device and internet connection

Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include:

  • Browser name and type
  • Operating system
  • Internet Service Provider (ISP)
  • Date and time of visit
  • Pages visited and time spent on those pages
  • Referring and exit pages
  • IP address

Cookie Usage

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us recognize your device and remember certain information about your visit.

For more detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. You can also manage your cookie preferences for our site via our Cookie Policy page.

Data Sharing Practices

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We do not sell, trade, or rent users' personal identification information to others.

User Rights & Controls

Under applicable data protection laws, including GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided in the Contact Information section. For more information about your rights under GDPR, please see our GDPR Compliance page.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Regular backup procedures
  • Staff training on data protection and security practices
  • Physical security measures for our facilities

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Children's Privacy

Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

RMM-Portal.it.com

296-310 High St, West Bromwich B70 8EN, United Kingdom

Phone

+44 7305 000879