Terms of Service

1. Introduction

Welcome to RMM-Portal.it.com. These Terms of Service ("Terms") govern your access to and use of the RMM-Portal.it.com website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use the Services. These Terms constitute a legally binding agreement between you and RMM-Portal.it.com ("Company", "we", "us", or "our").

By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms in your jurisdiction.

2. Service Usage Terms

Our Services provide remote monitoring and management solutions for IT infrastructure. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your internal business purposes.

2.1 Account Registration

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

2.3 Service Availability

We strive to ensure that our Services are available 24/7. However, we do not guarantee that the Services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time without notice.

3. User Responsibilities

When using our Services, you agree to comply with all applicable laws, regulations, and these Terms. You are solely responsible for your conduct while using the Services.

3.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Services for any illegal purpose or in violation of any local, state, national, or international law
• Violating or infringing other people's intellectual property, privacy, publicity, or other legal rights
• Engaging in, promoting, or encouraging illegal activity
• Interfering with or disrupting the Services or servers or networks connected to the Services
• Attempting to gain unauthorized access to our Services, user accounts, or computer systems
• Harvesting or collecting email addresses or other contact information of other users from the Services
• Impersonating another person or entity, or falsely stating or misrepresenting your affiliation with a person or entity
• Using the Services in a manner that could disable, overburden, damage, or impair the Services

3.2 User Content

You are solely responsible for any content, including but not limited to data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links that you submit, post, or display on or via the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works based upon, distribute, publicly display, and publicly perform your User Content in connection with operating and providing the Services.

4. Intellectual Property Rights

The Services and their original content, features, and functionality are and will remain the exclusive property of RMM-Portal.it.com and its licensors. The Services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

4.1 Trademarks

RMM-Portal.it.com, the RMM-Portal.it.com logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RMM-Portal.it.com or its affiliates or licensors. You may not use such marks without the prior written permission of RMM-Portal.it.com.

4.2 Third-Party Intellectual Property

Our Services may contain links to third-party websites or services that are not owned or controlled by RMM-Portal.it.com. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that RMM-Portal.it.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

5. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall RMM-Portal.it.com, its affiliates, directors, employees, agents, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, the Services.

5.1 Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied. RMM-Portal.it.com expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5.2 Limitation of Time to File Claims

Any cause of action or claim you may have arising out of or relating to these Terms or the Services must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.

6. Privacy Practices

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your information.

6.1 Data Processing

In providing the Services, we may process certain data on your behalf. We will process such data in accordance with your instructions and applicable data protection laws. You represent and warrant that you have the right to provide such data to us and that our processing of such data in accordance with your instructions will not violate any applicable law or infringe upon any third party's rights.

6.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services. For more details, please see our Cookie Policy.

7. Termination Policies

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

7.1 Effects of Termination

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

7.2 Survival

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

8.1 Informal Resolution

Before filing a claim against RMM-Portal.it.com, you agree to try to resolve the dispute informally by contacting us. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or RMM-Portal.it.com may bring a formal proceeding.

8.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall be settled by arbitration in accordance with the United Kingdom Arbitration Act 1996. The number of arbitrators shall be one, the seat of the arbitration shall be London, United Kingdom, and the arbitral proceedings shall be conducted in English.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

10. Contact Information

If you have any questions about these Terms, please contact us:

• By email: [email protected]
• By phone: +44 7305 000879
• By mail: 296-310 High St, West Bromwich B70 8EN, United Kingdom